How to Fix “Encryption Credentials have Expired” Error on Mac while Printing

If you have purchased a new Macbook or Mac OS laptop or desktop and trying to print any document after setting up a new printer, you might sometimes end up with an “Encryption Credentials have Expired” error while printing. When you encounter this error, you will not be able to print any document from your Mac. So, how to fix this error on Mac?

Encryption Credentials have Expired

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In case you have encountered this error, here is how to fix it. This error happens when the Embedded Web Server (EWS) of the printer has an expired certificate that is not accepted by the operating system

Step 1: First you need to find the IP address of your printer. To do this, click on the information button on your printer and it will print a sheet with the IP address and all the other details of the printer.

Step 2: In the next step, you need to open this IP address on your Mac with your web browser.

Step 3: This will open the EWS or Embedded Web Service on your printer. In the EWS, click the Network tab.

Encryption Credentials have Expired

Step 4: Click the plus sign next to Advanced Settings to expand the list, and then click Certificates.

Step 5: Click on the Configure, select Create a New Self-Signed Certificate, and then click Next.

Encryption Credentials have Expired

Step 6: Once you click finish, the printer will generate a new certificate that defaults to 10 years from the valid date.

Encryption Credentials have Expired

Once the new certificate is generated, your printer is ready to start printing. Now, if you try printing any document from your Mac to the connected printer, you will not see the error “Encryption Credentials have Expired”.

Have you encountered this error before and were you able to fix the issue with this tutorial? Please do share your feedback in the comments.

Nirmal is a Technology Blogger and a Microsoft MVP in Windows. Blogging has been his passion for more than a decade now, he started with this blog in 2007. He can be contacted at You can find Nirmal on , and .

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1 Comment

  1. Yes, I could fix the error with this article. It was very helpful.

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