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How to Configure Read Receipt for a Message in Outlook


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How to Configure Read Receipt for a Message in Outlook

Most of us must have configured Outlook for sending and receiving mails. Some of the mails sent might be important and urgent and it may be important to know if the recipient has read the mail. For this there is a functionality called Read Receipt which can be configured easily on your Outlook. You can configure Read Receipt for a single message as well as for all the messages sent from your Outlook Inbox.
Steps to configure Read Receipt;

1. Configure Read Receipt for all Mails:

Go to Tools->Options->Select Preferences Tab. Here you can find a button named Email Options. In the Email Option window, select Tracking Options.

Outlook Read Receipt

Enabling the Read Receipt here will make sure that all the messages sent from your inbox will have the receipt attached to it. You can even select the delivery report checkbox to make sure that the email is delivered.

2. Configure Read Receipt for Individual Mails:

To add a read receipt to individual mail, Select a new mail to compose. Click on the Options button.

Outlook Options

Check the option-Request a read receipt for this message. You can also activate delivery report for a single mail.

Outlook Read Receipt

If you liked this tip, please share it using the social networking sites.

NB: Images shown above are from Outlook 2003.

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Nirmal is a Technology Blogger and a Microsoft MVP in Windows. He can be contacted at nirmal@nirmaltv.com. You can find Nirmal on , and .

38 Comments

38 Comments

  1. Sucharith

    July 26, 2007 at 6:47 pm

    I guess everybody who works might know it… Good post for beginers πŸ˜›

  2. nirmaltv

    July 26, 2007 at 6:57 pm

    @Sucharith,
    It cannot be said that this is for beginners, I have seen lot of people using Outlook for years, but don’t remember the configuration and some of the simple tricks in this. Most of the bloggers might know this because they generally deal with Technology stuff.

  3. Rishi

    July 26, 2007 at 7:20 pm

    I dont use Outlook, Thunderbird for me, anyways tried it and it works πŸ™‚

  4. RaJesh Anandakrishnan

    July 26, 2007 at 9:10 pm

    Nice to see you talkig about these minute things. πŸ˜›

  5. nirmaltv

    July 26, 2007 at 9:12 pm

    @Rajesh,
    This is what I was mentioning in my previous comment. This is minute for a tech blogger, but for normal users, its really difficult to search for it.

  6. Bush Mackel

    July 26, 2007 at 10:37 pm

    The first time someone requested a receipt from me I was freaked out ’cause I didn’t know it could be done! Nice tip for a lot of users I’m sure. (#):)

  7. Grace

    July 26, 2007 at 11:13 pm

    It’s the same thing on Outlook Express, right? I use both Outlook and Outlook Express. Thanks for sharing! πŸ˜›

  8. Sunil Parmar

    July 27, 2007 at 8:51 am

    Hi there,
    Your each & every post is very helpful.
    My college has put on heavy firewall so i’m not being able to use any email client. 😳

    If you have any suggestions regarding using an email client under firewall, plz do let me know.

    Thank you. πŸ™‚

  9. nirmaltv

    July 27, 2007 at 10:24 am

    @Grace,
    The settings are same in both Outlook and Outlook express.

    @Sunil,
    I’ll try if I can find a email client under firewall.

  10. Pingback: Configure Read Receipt for a message in Outlook, Outlook Express, ThunderBird : Tips by TipsoSaurus

  11. Sucharith

    August 2, 2007 at 11:14 am

    @Nirmal

    I really appreciate your thought and would be great if you can cover the same with ThunderBird as well πŸ™‚

  12. nirmaltv

    August 2, 2007 at 11:36 am

    @Sucharith,
    You can enable read receipt in Thunderbird using these steps.
    Go to Tools -> Options -> Advanced tab -> Return Receipts button -> tick When sending messages, always request a return receipt.

  13. Seckin

    April 2, 2008 at 3:51 pm

    hi, nice tip but i have some problems to get its usage. ok i configure my message that requests a read receipt, i actually receive read receipts but let’s say i sent 3 messages to a user in one day, all delivered to user and he/she read 2 of them next day one of them is not read yet. so next day i receive 2 read receipts but there is not a bind between the messages (or i can’t see it) all read receipts have at attached txt file and there is Original-Message-ID but should i compare it with all messages’ headers? Is there a way to define which message is actually read?

  14. Seckin

    April 2, 2008 at 4:01 pm

    There is Advanced Find option which i can run on sent items folder. In Advanced Find there is Advanced tab. I define criteria : Field -> All Mail Fields -> Tracking Status equals Not Read
    I know in that folder there are some mails not read yet (let’s say last read receipt has come on 10:30 and i have more messages asked for read receipt sent after this time)
    It can’t find even those messages.
    ps: by the way it is outlook 2003

  15. Dawn

    October 16, 2008 at 9:33 am

    I have a question on Outlook- if I receive a read receipt on a particular message and then a few hour/days later I then receive a Not read recipt on that same orginal e-mail it updates that tracking system- and yet I am left with a Read and a Not Read Receipt for the same message but on tracking tool of course it states Not Read. What does this mean and how is this achieved? It has happened on a few messages so its not an accident.

  16. Justin Mitchell

    January 12, 2009 at 11:16 pm

    Dawn, are you using Outlook 2007? There is a bug in 2007 that will send Not Read receipts to users, regardless of whether you have return receipts on or off. It’s possible that this bug is related to your issue. You might want to report it at the msdn forums. There is a 2-yr old bug that microsoft has been ignoring.

    http://forums.microsoft.com/msdn/showpost.aspx?postid=4042788&siteid=1&sb=0&d=1&at=7&ft=11&tf=0&pageid=0

  17. anida

    April 22, 2009 at 6:38 pm

    Please help. I have a question. Yesterday I read an e-mail and the sender received in this morning the receipt. The sender received the receipt on a blackberry . I am accused that I don t read the e-mail yesterday !!! For sure I read it. Can you tell me if there is any chance to prove that I read the e-mail yesterday ?

  18. Sumesh

    October 30, 2009 at 5:41 pm

    Thanks a lot, your post was very helpful.

    Keept it up… Thanks again

  19. reghu

    December 7, 2009 at 11:19 am

    thanks
    Very simple format
    helpful
    thanks

  20. Justin

    February 8, 2010 at 9:54 am

    People who request return receipt on every email should be drawn and quartered. They don’t need to know when I read an email, or even if I read an email.

  21. Pingback: How to Configure Read Receipt for Windows Live Mail

  22. chidambar dodwad

    April 13, 2010 at 12:31 pm

    Sometimes people just tend to forget and confused to look for this. This was with me now…… Thanks for this post … it saved my time….

  23. xXmikevokXx

    July 20, 2010 at 10:00 pm

    I’m trying to open forum but sometimes there are no images on it πŸ™

  24. Ashish1

    February 4, 2011 at 8:46 pm

    @Nirmal.
    In outlook 7 whenever i sent email to many emai id.
    & add a BCC to a single id.
    I get devilry report for only one emai Id in BCC.
    Mentioning final- recipient received the email.

    But how would i now that mail has been delivered on other emails also…..

  25. Hirosh Nuwan

    March 24, 2011 at 4:05 pm

    Thank u very much 4 Help

  26. Outlook Tech Support

    June 28, 2011 at 1:22 am

    That is so cool this read receipt, i never knew outlook can go that far

  27. smrity

    July 22, 2011 at 10:59 pm

    I want to send an autoresponse to the sender of the mail that im reading as soon as i open the unread mail. how do i do it.

  28. GMonty

    August 17, 2011 at 6:00 pm

    I did what it said to have a Read Receipt sent to me and it hasn’t worked…I also decided to do the delivery receipt to see if that worked and it hasn’t worked.

  29. Raymackenzie

    February 14, 2012 at 9:21 pm

    Thank you for this. Β I was getting so damn ticked because Microsoft Help Sucks. Β This was all I wanted

  30. Norton Barbara

    March 2, 2012 at 4:01 am

    Is there a way that on the email receipt notification that you can configure this to also show the original message so you will know for sure what message was received.

  31. Imran Khan

    January 29, 2013 at 12:49 am

    Thanks for the help πŸ™‚

  32. Switcheese

    October 15, 2013 at 7:39 pm

    Thanx for the assistance.

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    February 13, 2015 at 1:55 am

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  34. Namrata

    February 25, 2015 at 1:31 am

    You can also help me for outlook 2010? i can’t work with it..

  35. Microsoft MS office support

    July 14, 2015 at 11:41 pm

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  36. techservice24hours

    June 14, 2016 at 1:42 pm

    Awesome Post……………

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