Comments on: How to Configure Read Receipt for a Message in Outlook

By: Sumesh

Sumesh — Fri, 30 Oct 2009 12:11:43 +0000

Thanks a lot, your post was very helpful.

Keept it up… Thanks again

By: anida

anida — Wed, 22 Apr 2009 13:08:51 +0000

Please help. I have a question. Yesterday I read an e-mail and the sender received in this morning the receipt. The sender received the receipt on a blackberry . I am accused that I don t read the e-mail yesterday !!! For sure I read it. Can you tell me if there is any chance to prove that I read the e-mail yesterday ?

By: Justin Mitchell

Justin Mitchell — Mon, 12 Jan 2009 17:46:03 +0000

Dawn, are you using Outlook 2007? There is a bug in 2007 that will send Not Read receipts to users, regardless of whether you have return receipts on or off. It’s possible that this bug is related to your issue. You might want to report it at the msdn forums. There is a 2-yr old bug that microsoft has been ignoring.

http://forums.microsoft.com/msdn/showpost.aspx?postid=4042788&siteid=1&sb=0&d=1&at=7&ft=11&tf=0&pageid=0

By: Dawn

Dawn — Thu, 16 Oct 2008 04:03:36 +0000

I have a question on Outlook- if I receive a read receipt on a particular message and then a few hour/days later I then receive a Not read recipt on that same orginal e-mail it updates that tracking system- and yet I am left with a Read and a Not Read Receipt for the same message but on tracking tool of course it states Not Read. What does this mean and how is this achieved? It has happened on a few messages so its not an accident.

By: Seckin

Seckin — Wed, 02 Apr 2008 10:31:16 +0000

There is Advanced Find option which i can run on sent items folder. In Advanced Find there is Advanced tab. I define criteria : Field -> All Mail Fields -> Tracking Status equals Not Read
I know in that folder there are some mails not read yet (let’s say last read receipt has come on 10:30 and i have more messages asked for read receipt sent after this time)
It can’t find even those messages.
ps: by the way it is outlook 2003

By: Seckin

Seckin — Wed, 02 Apr 2008 10:21:02 +0000

hi, nice tip but i have some problems to get its usage. ok i configure my message that requests a read receipt, i actually receive read receipts but let’s say i sent 3 messages to a user in one day, all delivered to user and he/she read 2 of them next day one of them is not read yet. so next day i receive 2 read receipts but there is not a bind between the messages (or i can’t see it) all read receipts have at attached txt file and there is Original-Message-ID but should i compare it with all messages’ headers? Is there a way to define which message is actually read?

By: nirmaltv

nirmaltv — Thu, 02 Aug 2007 06:06:21 +0000

@Sucharith,
You can enable read receipt in Thunderbird using these steps.
Go to Tools -> Options -> Advanced tab -> Return Receipts button -> tick When sending messages, always request a return receipt.

By: Sucharith

Sucharith — Thu, 02 Aug 2007 05:44:29 +0000

@Nirmal

I really appreciate your thought and would be great if you can cover the same with ThunderBird as well

By: Configure Read Receipt for a message in Outlook, Outlook Express, ThunderBird : Tips by TipsoSaurus

Tue, 31 Jul 2007 12:48:49 +0000

[...] that the email sent by you has been read by the recipient. Nirmal explains to us the procedure of enabling the Read Receipt for a message in Microsoft Outlook. Now, lets look at the ways of enabling the Read Receipt feature in other email clients [...]

By: nirmaltv

nirmaltv — Fri, 27 Jul 2007 04:54:08 +0000

@Grace,
The settings are same in both Outlook and Outlook express.

@Sunil,
I’ll try if I can find a email client under firewall.